Frequently Asked Questions
1. What makes DCM Business Solutions different from other telecom providers?
At DCM, we don’t just install systems, we deliver tailored connectivity solutions. We listen first, identify your pain points, and then design VOIP, DAS, Managed Wi-Fi, or ERRCS systems specifically for your needs. With 20+ years of expertise and partnerships with RingCentral, Vonage, SpectrumVOIP, and Weave, we provide end-to-end connectivity backed by VIP-level customer service.
2. Why should I switch to VOIP phone solutions?
OIP offers crystal-clear audio, mobility, and advanced features like voicemail-to-email, auto-attendant, and video conferencing, all at up to 75% less than traditional phone systems. It’s flexible, scalable, and future-proof, making it ideal for startups, growing businesses, and enterprises alike.
3. How does a Distributed Antenna System (DAS) improve my building?
Managed Wi-Fi delivers fast, building-wide coverage that’s professionally designed, monitored, and supported 24/7. It ensures consistent performance, enhances security, supports IoT and smart devices, and improves tenant satisfaction while creating new revenue opportunities for property owners.
4. What is Managed Wi-Fi and why do I need it?
At DCM, we don’t just install systems, we deliver tailored connectivity solutions. We listen first, identify your pain points, and then design VOIP, DAS, Managed Wi-Fi, or ERRCS systems specifically for your needs. With 20+ years of expertise and partnerships with RingCentral, Vonage, SpectrumVOIP, and Weave, we provide end-to-end connectivity backed by VIP-level customer service.
5. Are Emergency Responder Radio Communication Systems (ERRCS) required for my building?
Many local and state codes now require ERRCS in new and existing buildings to ensure first responders can communicate during emergencies. These systems provide uninterrupted coverage in critical areas like stairwells, pump rooms, and basements, and are often mandatory for code compliance and occupancy permits.
6. Can these solutions generate revenue for property owners?
Yes. Managed Wi-Fi and DAS can be structured as amenities, allowing building owners to offer premium connectivity services to tenants for an additional fee. This not only offsets costs but also increases tenant retention and overall property value.
7. How secure are DCM’s connectivity solutions?
Security is a top priority. VOIP and Wi-Fi systems come with encryption, firewalls, and compliance options (HIPAA, GDPR). Managed Wi-Fi includes secure authentication and network segmentation, while ERRCS and DAS are designed to meet public safety and FCC standards.
8. Will installation disrupt my business or tenants?
No, our team specializes in integrating solutions with minimal disruption. DAS and Managed Wi-Fi can often be installed in existing infrastructure without affecting daily operations. We schedule work strategically to ensure business continuity.
9. How scalable are these systems as my business grows?
Every DCM solution is designed for growth. VOIP allows instant addition of new lines and features. Managed Wi-Fi expands as more devices connect. DAS and ERRCS can be scaled as your property adds floors, tenants, or new technologies like 5G and IoT.
10. What financing options are available?
We offer flexible OPEX leasing programs that let you upgrade your building without heavy upfront capital. Payments are fully tax-deductible and allow you to preserve cash flow while adding long-term value through revenue-generating connectivity infrastructure.
